Privacy Policy

Effective Date: June 1, 2023

At ProcallXpert, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data we collect from users of our website, mobile applications, and services (collectively referred to as "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information:
We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, or any other information you provide when contacting us or using our Services.

1.2 Usage Information:
We collect non-personal information about how you interact with our Services. This may include your IP address, browser type, operating system, device information, pages visited, and the referring website or application.

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. Cookies are small text files stored on your device. You can modify your browser settings to decline cookies or alert you when cookies are being sent. However, note that some features of our Services may not function properly without cookies.

How We Use Your Information:

2.1 Personal Information:
We may use the personal information we collect to:
- Provide and improve our Services
- Respond to your inquiries and fulfill your requests
- Communicate with you about our Services, updates, and promotions
- Personalize your experience and deliver relevant content
- Process transactions and fulfill orders
- Send administrative information, such as changes to our terms, conditions, and policies
- Detect and prevent fraudulent or malicious activity
- Enforce our legal rights and comply with applicable laws and regulations

2.2 Usage Information:
We may use non-personal information and aggregated data to analyze trends, administer the Services, track users' movements, and gather demographic information for internal purposes. This information helps us improve our Services and deliver a better user experience.

Data Sharing and Disclosure:

3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our Services. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

Data Security:

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

Your Choices:

You have the right to access, update, and delete your personal information, subject to applicable laws. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Updates to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and update the "Effective Date" at the top of the page accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Please feel free to contact us if you have any questions, comments or would like more information. You can contact the our team here.